Privacy Policy.

This Privacy Policy applies to information collected through the VANDROVE website and related online services that link to this policy.

VANDROVE is the consumer-facing automotive brand operated by SAFA LLC. References to “VANDROVE,” “we,” “us” or “our” in this policy refer to SAFA LLC when acting through the VANDROVE brand.

This policy does not necessarily apply to third-party websites, services or platforms that may be linked from our website. Those services may have their own privacy practices.

Depending on how you interact with VANDROVE, we may collect information you provide directly, information generated through your use of the website and information received from service providers involved in operating the store.

• Contact information: name, email address, telephone number and similar contact details.
• Order information: products purchased, order number, billing details, shipping address, transaction status and related purchase information.
• Account information: login credentials, saved addresses, account preferences and order history where account features are used.
• Customer service information: messages, return requests, support inquiries, photographs or other information you submit to us.
• Device and usage information: IP address, browser type, device information, pages viewed, referring pages, timestamps and website interactions.
• Marketing information: email preferences, campaign interactions and related information where marketing tools are used.
• Fraud-prevention and security information: data used to help identify suspicious transactions, abuse or unauthorized activity.

We may use information for purposes including:

• Processing, confirming, fulfilling and delivering orders.
• Providing customer service and responding to inquiries.
• Managing returns, refunds, cancellations and warranty-related communications where applicable.
• Creating and maintaining customer accounts.
• Processing payments and helping prevent fraud or unauthorized transactions.
• Operating, maintaining, troubleshooting and improving the website.
• Understanding website usage, performance and customer experience.
• Sending transactional messages such as order confirmations and shipping updates.
• Sending promotional communications where permitted and where you have not opted out.
• Complying with legal obligations and enforcing our terms, policies and rights.
• Protecting VANDROVE, customers, users and others from fraud, abuse or security threats.

VANDROVE and service providers supporting the website may use cookies, local storage, pixels, tags and similar technologies to operate the website and understand how it is used.

These technologies may support functions such as:

• Keeping items in your shopping cart.
• Remembering account sessions and preferences.
• Helping secure the website and detect suspicious activity.
• Measuring site traffic, performance and user interactions.
• Supporting advertising or marketing measurement where those tools are enabled.

Your browser may allow you to block or delete cookies. Doing so can affect certain website features, including cart, login or checkout functionality.

We may share information with third parties when reasonably necessary to operate VANDROVE, provide services, complete transactions or comply with law.

Categories of recipients may include:

• Payment processors and fraud-prevention providers.
• Shipping carriers, logistics providers and fulfillment partners.
• Website hosting, ecommerce, security and technical service providers.
• Email, customer-support and communication providers.
• Analytics and advertising providers where those services are enabled.
• Professional advisers such as accountants, attorneys or consultants where appropriate.
• Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights and safety.

We may also transfer information as part of a business transaction such as a merger, acquisition, financing, reorganization or sale of all or part of a business, subject to applicable legal requirements.

Payment transactions may be processed by third-party payment providers made available through VANDROVE checkout. Those providers may collect and process payment and fraud-prevention information under their own privacy terms.

VANDROVE may receive transaction confirmations, payment status, limited billing details and other information needed to manage the order without necessarily receiving or storing complete payment-card credentials.

If you subscribe to VANDROVE marketing communications, we may use your email address and related interaction information to send product news, promotions, educational content or other marketing messages.

You can unsubscribe from promotional email by using the unsubscribe option included in the message or by contacting us.

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related messages, such as order confirmations, shipping updates or account notices.

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration.

No website, transmission method or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you believe your account may have been compromised.

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud and satisfying legal, tax, accounting or compliance obligations.

Retention periods can vary depending on the type of information, the reason it was collected and applicable legal requirements.

Depending on where you live and the laws that apply, you may have rights regarding personal information we hold about you.

These rights may include the ability to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• Information about categories of data collected or disclosed.
• Restriction or objection to certain processing where applicable.
• Withdrawal of consent where processing is based on consent.
• Opt-out from certain marketing or advertising activities where required by law.

We may need to verify your identity before completing certain privacy requests. Some requests may also be limited by legal exceptions or record-retention obligations.

To submit a privacy request, contact VANDROVE through our Contact page.

VANDROVE may use service providers or systems located in jurisdictions different from your own. As a result, information may be processed or stored in locations where data-protection laws differ from those in your place of residence.

Where required, we will handle cross-border transfers in accordance with applicable legal requirements.

VANDROVE is not directed to young children, and we do not knowingly collect personal information from children in a manner prohibited by applicable law.

If you believe a child has provided personal information to VANDROVE improperly, contact us so the situation can be reviewed.

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, service providers or legal obligations.

When the policy is updated, the “Last Updated” date at the top of this page may be revised. Material changes may also be communicated through the website or another appropriate method where required.

If you have questions about this Privacy Policy, your personal information or a privacy-related request, contact VANDROVE through our Contact page.

VANDROVE is operated by SAFA LLC.

General contact: purchasing@vandrove.com